1. Parties and Acceptance
These Terms of Service ("Terms") are entered into between you ("you", "the Customer") and:
Huldin Group AB
Org. nr: 559341-0672
Brantvägen 3, 133 42 Saltsjöbaden, Sweden
contact@yachtmaster.cloud
Huldin Group AB trades as "YachtMaster" and is referred to in these Terms as "YachtMaster", "we", "us" or "our". "The Service" means the YachtMaster software platform and any associated services we make available to you.
You accept these Terms by registering an account, by signing an order form that references them, or by using the Service. If you do not agree, do not use the Service. The person accepting these Terms represents that they are authorised to bind the Customer.
2. Business Customers Only
The Service is offered to businesses only. By accepting these Terms you represent and warrant that you are entering into them in the course of a business, trade, craft or profession, and not as a consumer, and that the details you provide — including your company registration number — are accurate.
We do not knowingly contract with consumers. If it becomes apparent that you are acting as a consumer, we may terminate your account and refund fees paid for the unused remainder of your current billing period.
3. Description of Service
YachtMaster provides a software platform for managing yacht service requests, maintenance scheduling, and related communications between boat owners and marine service providers. We may change, add or remove features over time; we will not make changes that materially reduce the core functionality of your subscribed plan during a billing period without notice under section 15.
4. Licence, Intellectual Property and Your Data
4.1 Right to Use the Service
Subject to these Terms and to payment of the applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during your subscription term, for your own internal business purposes. This right extends to your employees and to contractors acting on your behalf, and you are responsible for their compliance with these Terms.
4.2 Our Intellectual Property
The Service, including all software, source code, database structures, interfaces, designs, documentation, trade marks and the YachtMaster name, is and remains our property or that of our licensors. Nothing in these Terms transfers any ownership to you. You may not copy, modify, decompile, reverse engineer, or create derivative works from the Service, nor rent, lease, resell, sublicense or otherwise make it available to any third party, except as expressly permitted by these Terms or by mandatory law.
4.3 Your Data
You retain all rights to the data you and your users enter into or generate through the Service, including your customer records, vessel records, service history, documents and communications ("Customer Data"). We claim no ownership of it.
You grant us a limited licence to host, store, process, transmit, back up and display Customer Data solely to the extent necessary to provide, maintain, secure and support the Service for you, and to comply with law. We will not use Customer Data for any other purpose. Where Customer Data contains personal data, section 12 and the Data Processing Agreement apply.
4.4 Aggregated and Anonymised Data
We may generate aggregated, de-identified statistics from use of the Service — for example, feature usage and performance metrics — and use them to operate and improve the Service. Such data will not identify you, your users, or your customers, and will not be published in any form from which you could reasonably be identified.
4.5 Feedback
If you send us suggestions or feedback about the Service, we may use them without restriction or obligation to you. This does not give us any right to your Customer Data.
5. Warranties and Disclaimers
We warrant that we will provide the Service with reasonable skill and care, in accordance with the support commitments in section 6.
SUBJECT TO THAT WARRANTY AND TO SECTION 6, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
In particular, we do not warrant that:
- The Service will be uninterrupted or error-free
- Any information or content on the Service is accurate or complete
- Any service work arranged through the platform will be performed to any particular standard
6. Support and Availability
6.1 Support
We provide support by email at contact@yachtmaster.cloud during normal Swedish business hours (Monday–Friday, 09:00–17:00 CET/CEST, excluding Swedish public holidays). We aim to respond within the following times:
- Total outage — the Service is unavailable to all your users: within four (4) business hours
- Significant impairment — a core function is unusable with no reasonable workaround: within one (1) business day
- All other requests — questions, minor faults, feature requests: within three (3) business days
These are response times, not resolution times. We will keep you informed of progress on outages and significant impairments until they are resolved.
6.2 Availability and Maintenance
We aim to keep the Service available at all times but do not guarantee any particular level of uptime. We may carry out planned maintenance that temporarily affects availability; where we reasonably can, we will give at least twenty-four (24) hours' notice and schedule it outside normal Swedish business hours. Emergency maintenance may be carried out without notice.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YACHTMASTER SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, business, or goodwill
- Damages arising from third-party service providers arranged through the platform
- Any damage to vessels, property, or persons resulting from services booked or coordinated through the platform
- Delays, cost overruns, or quality issues with marine services
Our total aggregate liability arising out of or relating to the Service or these Terms shall not exceed the total fees you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes: liability that cannot be limited or excluded under mandatory law, including liability for intent (uppsåt) or gross negligence (grov vårdslöshet); liability for death or personal injury caused by our negligence; our liability for breach of section 12 (data protection) or of our confidentiality obligations; or your obligation to pay fees due under these Terms.
8. Platform is Not a Service Provider
YachtMaster is a software platform only. We are not a marine service company. We do not perform, guarantee, inspect, or oversee any yacht maintenance or repair work. Any service agreements are solely between you and the service provider. We bear no responsibility for the quality, safety, or outcome of any work arranged through the platform.
9. Customer Responsibilities
You agree to:
- Provide accurate information about your vessel and service needs
- Comply with all applicable laws and regulations
- Not use the Service for any unlawful purpose
- Keep your account credentials secure
- Ensure that persons acting on your account have authority to do so
10. Service Providers
If you use the Service as a marine service provider, you additionally agree that:
- You hold all required licenses and insurance for the services you offer
- You are solely responsible for the quality and safety of your work
- YachtMaster may be notified of disputes but has no obligation to resolve them
11. Indemnification
You agree to indemnify and hold harmless YachtMaster, its owners, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your breach of these Terms
- Any services you perform or receive through the platform
- Your violation of any third-party rights
12. Data Protection and Privacy
How we handle personal data in our own capacity — for example your account and billing details — is described in our Privacy Policy.
Where Customer Data contains personal data relating to your own customers, employees or other individuals, you are the data controller and we act as your processor within the meaning of Article 4 of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). Our Data Processing Agreement ("DPA") governs that processing, forms an integral part of these Terms, and is accepted by you when you accept these Terms. In the event of any conflict between the DPA and the rest of these Terms on a data protection matter, the DPA prevails.
The DPA lists the sub-processors we engage to deliver the Service and explains how we notify you of changes and how you may object. You are responsible for having a lawful basis for the personal data you place in the Service and for providing any required information to the individuals concerned.
13. Fees and Payment
Subscription fees are those set out in your order form or agreed at sign-up, and are stated exclusive of VAT and any other applicable taxes, which you pay in addition. Fees are billed in advance for each billing period.
Except where these Terms expressly say otherwise, or where mandatory law requires, fees are non-refundable, including for periods in which you did not use the Service.
Where we invoice you, payment is due within thirty (30) days of the invoice date. Overdue amounts carry interest in accordance with the Swedish Interest Act (räntelagen 1975:635). If payment remains outstanding, we may suspend your access after giving you at least fourteen (14) days' written notice and an opportunity to pay. Suspension does not relieve you of the obligation to pay fees for the subscription term.
We may change our fees with effect from the start of your next subscription term by giving you at least sixty (60) days' written notice. If you do not accept a fee increase, you may terminate with effect from the end of your current term by notifying us before the new term begins.
14. Term, Termination and Data Export
Your subscription runs for the term stated at sign-up or in your order form and renews automatically for successive terms of the same length unless either party gives written notice of non-renewal at least thirty (30) days before the end of the current term.
Either party may terminate these Terms with immediate effect if the other party commits a material breach and fails to remedy it within thirty (30) days of written notice, or becomes insolvent, enters liquidation or is declared bankrupt.
We may otherwise terminate your subscription for convenience by giving you at least ninety (90) days' written notice, in which case we will refund the pro-rata portion of any prepaid fees covering the period after termination takes effect.
Data export. For ninety (90) days after your subscription ends, you may export your Customer Data from the Service in a commonly used machine-readable format. On written request within that period we will provide a complete export. After the ninety (90) day period we delete Customer Data in accordance with the DPA, save for backups which are overwritten in the ordinary course and copies we are required by law to retain.
15. Changes to these Terms
We may update these Terms from time to time. We will give you at least thirty (30) days' written notice by email or through the Service before any material change takes effect, and will publish the updated version with its version number and effective date.
A change is material if it increases the fees payable for your existing plan, reduces the core functionality of your subscribed plan, narrows the licence granted to you under section 4.1, broadens the rights we take over your data under sections 4.3 or 4.4, increases your liability or reduces ours under section 7, shortens the data export window under section 14, or changes the governing law or forum under section 18. Any other change — including corrections, clarifications, newly available optional features, and changes that are wholly to your benefit — is not material, and takes effect when we publish the updated version.
If a material change is to your detriment and you do not accept it, you may terminate your subscription with effect from the date the change would take effect, by notifying us in writing before that date. We will refund the pro-rata portion of any prepaid fees covering the period after termination. If you do not object, and continue using the Service after the effective date, the updated Terms apply.
No change applies retroactively. An updated version governs only from its effective date onwards. The fees for any billing period you have already paid for, and the terms on which they were charged, are fixed for that period. A change to these Terms does not alter the rights or liabilities of either party in respect of anything done, or any claim that had already arisen, before the effective date.
Changes required by law or necessary for the security of the Service may take effect with shorter notice, or immediately where the law requires it.
Every published version carries a version number and stays available in our terms archive. We record the version you accepted, so either party can establish which wording applied at any given time.
16. Authority, Entire Agreement and Order of Precedence
16.1 No Authority to Vary
No employee, sales representative, agent, partner or other representative of YachtMaster has authority to vary these Terms, to grant rights beyond them, or to make binding commitments about features, timelines, integrations, availability or service levels that are not set out in these Terms, your order form, or our published documentation. Any such variation or commitment is binding on us only if made in writing and signed by an authorised signatory of Huldin Group AB. You may verify our authorised signatories from the Swedish Companies Registration Office (Bolagsverket) register.
16.2 Entire Agreement
These Terms, together with the DPA, the Privacy Policy and any order form referencing them, constitute the entire agreement between the parties in relation to the Service and supersede all prior proposals, presentations, quotations, demonstrations, statements and understandings, whether written or oral. Each party confirms that it has not relied on any statement or representation not expressly set out in these documents. Nothing in this clause limits liability for fraudulent misrepresentation.
16.3 Order of Precedence
If there is a conflict between the documents making up the agreement, they take precedence in the following order: (1) the DPA, on data protection matters; (2) a signed order form; (3) section 20 (Data API — Additional Terms), for anything specific to the Data API; (4) the remainder of these Terms. Terms proposed by you — for example in a purchase order or your own standard conditions — do not apply and are expressly rejected, unless accepted in writing by an authorised signatory of Huldin Group AB.
17. General Provisions
17.1 Confidentiality
Each party shall keep confidential any non-public business, technical or commercial information disclosed by the other in connection with the Service, use it only for purposes of the agreement, and not disclose it to third parties without consent, except where disclosure is required by law or to advisers bound by equivalent obligations. This obligation continues for three (3) years after termination, and without time limit in respect of Customer Data.
17.2 Assignment
You may not assign or transfer these Terms without our prior written consent, which will not be unreasonably withheld. We may assign these Terms to a group company or in connection with a merger, reorganisation or sale of all or substantially all of the business or assets to which they relate, provided the assignee assumes our obligations. We will notify you of any such assignment.
17.3 Force Majeure
Neither party is liable for failure or delay in performing its obligations (other than payment obligations) caused by circumstances beyond its reasonable control, including war, civil unrest, natural disaster, epidemic, industrial action, failure of public telecommunications or power networks, or failure of a third-party hosting or infrastructure provider. The affected party shall notify the other without undue delay. If the circumstance persists for more than sixty (60) days, either party may terminate on written notice.
17.4 Notices
Notices to you may be given by email to the address registered on your account or through the Service. Notices to us must be sent by email to contact@yachtmaster.cloud, or by post to the address in section 1. Notices of termination, breach or dispute must be in writing and, if given by email, are effective on the next business day after sending.
17.5 Severability and Waiver
If any provision of these Terms is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed; the remaining provisions continue in full force. A failure or delay in enforcing any right is not a waiver of it.
17.6 Independent Parties
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between them.
18. Governing Law and Disputes
These Terms are governed by the substantive laws of Sweden, without regard to their conflict-of-laws rules. The parties shall first attempt to resolve any dispute amicably. Failing that, the dispute shall be settled by the Swedish courts, with Stockholm District Court (Stockholms tingsrätt) as the court of first instance.
19. Contact
For questions about these Terms:
Huldin Group AB, org. nr 559341-0672
Brantvägen 3, 133 42 Saltsjöbaden, Sweden
contact@yachtmaster.cloud
20. Data API — Additional Terms
20.1 Scope
These API Terms govern access to and use of the YachtMaster Data API ("the API"), a separate offering from the core YachtMaster platform. They apply alongside, and in the event of conflict take precedence over, the general Terms above for anything specific to the API.
20.2 Accounts and API Keys
Access to the API requires a registered account and an active API key. You are responsible for keeping your key confidential and for all activity made under it. Rotate or revoke your key from your dashboard at any time if you suspect it has been exposed.
20.3 Data Protection
We process your account email to provide the Data API on the basis of Article 6(1)(b) GDPR (performance of this contract), and we use Stripe as a separate controller for payment processing, which may involve transfers outside the EU/EEA under appropriate safeguards (Standard Contractual Clauses). The taxonomy data itself contains no personal data. See our Privacy Notice for details.
20.4 Acceptable Use
You agree not to:
- Share, sell, sublicense, or publish your API key
- Circumvent or attempt to circumvent rate limits or usage metering
- Use the API to build a substantially similar competing reference dataset
- Probe, scan, or attempt to disrupt the availability of the API
- Use the API for any unlawful purpose
20.5 No Resale of Data
The data returned by the API (makes, models, engines, and related taxonomy records) is licensed for use within your own products and services. You may not extract, repackage, and resell or redistribute the data as a standalone dataset or competing data product.
20.6 Fair-Use Rate Limits
Each plan includes a monthly request allowance. Requests beyond the included allowance are billed as overage at the posted rate. We apply reasonable rate limits to protect service availability for all customers; sustained abusive traffic may be throttled or suspended regardless of remaining allowance.
20.7 Billing
The API is billed on a recurring monthly subscription at the rates and request allowances published on our Data API page, plus metered overage for usage beyond the included allowance. Fees are charged to the card on file via our payment processor. Except where required by law, fees are non-refundable.
20.8 Cancellation
You may cancel at any time from your dashboard's billing portal. Cancellation takes effect at the end of the current billing period; you retain access to the API until then. We may suspend or terminate access for breach of these API Terms or non-payment.
20.9 Availability and "As Is"
THE API IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free operation and may perform maintenance that temporarily affects availability.
20.10 Governing Law & Jurisdiction
These Data API terms are governed by the substantive laws of Sweden, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the Stockholm District Court (Stockholms tingsrätt) as the court of first instance for any dispute arising out of or relating to these terms.
20.11 Limitation of Liability
To the maximum extent permitted by law, YachtMaster's total aggregate liability arising out of or relating to the Data API or these terms shall not exceed the total fees you paid for the Data API in the twelve (12) months preceding the event giving rise to the claim. YachtMaster shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, even if advised of their possibility. Nothing in these terms limits or excludes liability that cannot be limited or excluded under mandatory law, including liability for intent (uppsåt) or gross negligence (grov vårdslöshet).
20.12 Business Capacity
The Data API is offered to businesses only. By subscribing, you represent and warrant that you are entering into these terms in the course of a trade, business, craft or profession and not as a consumer, and — where applicable — that the VAT number you provide is valid. Consumer-protection rules, including any statutory right of withdrawal, do not apply to this business-to-business agreement.
20.13 Data & Compilation Warranty; Indemnity
YachtMaster warrants that it has the right to make the taxonomy data available to you under these terms. You will indemnify YachtMaster against third-party claims arising from your use of the Data API or the data in breach of these terms (including the no-resale and acceptable-use provisions). Each party's indemnity obligations are subject to the Limitation of Liability above.
20.14 Changes
We may update these API Terms, the API itself, or pricing from time to time. Additive, backwards-compatible changes to the API may be made without notice; material changes to these API Terms or pricing will be communicated by email in advance where practicable.
20.15 Contact
Questions about these API Terms:
contact@yachtmaster.cloud